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    Home / FAQ

    FAQ

    Welcome to the Vidyasagar Textile FAQ section. We've compiled a list of common questions to provide you with quick and helpful answers. If you can't find the information you're looking for, please feel free to reach out to our customer support team.

    1. What is Vidyasagar Textile?

    Vidyasagar Textile is your go-to destination for wholesale clothing shopping online. We offer a wide range of high-quality clothing products for bulk purchase, catering to various styles and preferences.

    2. How can I place an order?

    Placing an order is easy! Simply browse our website, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout and follow the steps to complete your order.

    3. Do you have a minimum order quantity (MOQ)?

    Yes, we have a minimum order quantity requirement for certain products. The MOQ is mentioned on each product page. It helps us provide competitive wholesale prices to our customers.

    4. What payment methods do you accept?

    We accept various payment methods, including credit/debit cards, net banking, and other online payment options. Choose your preferred method during the checkout process.

    5. Can I track my order?

    Absolutely! Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to monitor the status and estimated delivery time of your package.

    6. What are your shipping charges?

    Shipping charges vary based on factors like location, order size, and shipping method. The applicable shipping charges will be displayed during the checkout process before you finalize your order.

    7. Do you offer international shipping?

    Yes, we offer international shipping to many locations. Please note that customs duties, taxes, and fees may apply for international orders, and these charges are the responsibility of the recipient.

    8. How long does delivery take?

    Delivery times can vary based on your location and chosen shipping method. We aim to provide estimated delivery times during the checkout process.

    9. What if I receive a damaged item?

    If you receive a damaged item, please contact our customer support team immediately. We will guide you through the process of returning or replacing the damaged product.

    10. Can I return or exchange products?

    Yes, we accept returns and exchanges within a specified period. Please refer to our Returns & Exchanges policy for detailed information on the process and eligibility criteria.

    11. How can I contact your customer support?

    You can reach our customer support team through [contact information]. We are here to assist you with any inquiries, concerns, or assistance you may need.

    12. Are your products authentic and of good quality?

    Yes, we take pride in offering authentic and high-quality products. We source our clothing items from reliable suppliers to ensure the best for our customers.